Contact Us

Need to Track Your Order?
Just head to 17track for live updates!

Got Other Questions?

  • Pop over to our FAQ Help Center—you might find what you need there.
  • Prefer to chat directly? Drop us a line using the contact form.

A Quick Note About Responses:
We’re here 9 AM–5 PM EST and aim to get back to you within a business day. If your inbox feels quiet, check spam (we promise we didn’t forget!). And to speed things up, one message per inquiry works best—thanks for your patience!

Email: support@genmbird.com

TEL: +1 510 751 0182